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About adrop

adrop is a new brand creating hand sanitizers that you'll actually want to use. We looked at all the bad things in existing hand sanitizers like stickiness, a strong alcohol smell and dry hands and developed an innovative formulation to give you the great hand sanitizing experience that your hands deserve. Easy to use, with a pleasant smell and with maximum hydration for your hands.

We are a young company based in Berlin. Our products have been developed with the help of industrial designers, engineers and cosmetic experts. Our hand sanitizer is fully produced in Spain.

Formula

Our formulation offers a number of benefits:

Kills 99.99% of the most common harmful bacteria and viruses on your skin

Keeps your hands hydrated and does not dry out

Contains 20 times more doses than gel solutions

Makes your skin softer and happier

Gives you a fresh feel without any stickiness

Evaporates quickly

Leaves your hands smelling great (comes in 4 delicately scented fragrances and 1 neutral version without fragrance) 

Our adrop hand sanitizers have 70% alcohol content and are absolutely effective in killing bacteria and viruses, including the coronavirus. With this level of alcohol, it follows the WHO recommendation. It also has specific ingredients that help counter the drying effects of alcohol. Betaine has demonstrated protective and anti-inflammatory properties against skin irritations while the glycerin helps maintain hydration to counteract the drying effect of the alcohol.

WHO recommends the ethyl alcohol level in hand sanitizer to be at least 60% to effectively kill bacteria and viruses, including the coronavirus. Ours contains 70%, for a little added assurance.

No, adrop only uses certified ingredients of the highest quality to make our products as safe and skin-friendly as possible. The ingredients are carefully selected with our cosmetics partner that has a long-standing experience in skin care and alcohol-based products.

We have put a strong emphasis on the development of our premium hand sanitizer liquid and tested it rigorously. Just to give you an idea of some of the tests that we have done:

Skin compatibility test

Stability test

Hydration test

Right now, we are not an officially certified fully organic product but we are working very hard to get there. Having said that, we only use the highest quality ingredients and work with European partners that we know personally for a long time already.

No, this is not proven. Don’t just take our word for it, take the word of the WHO for it: Unlike other antiseptics and antibiotics, there is no reported or likely resistance to alcohol-based hand rubs. Indeed, the more it is appropriately used, the less antibiotic-resistant bacteria are able to spread. Visit this Link of the World Health Organization to read more about it.

We want to make our product usable for everyone and that means making it available to our community members with gluten intolerance. Even though experts are still discussing whether you can actually absorb gluten through your skin, it could potentially be absorbed through the lips or mouth.

No, we do not, and never will test our products on animals.

Absolutely.

Yes, our formula can be used for 2 years after production and the expiration date is clearly visible on each product. However we’ve never heard of any community member that used it so little so this won’t even be an issue. 

Product

We currently offer 5 variations - whichever suits you best for whatever your day has in store for you. Also, we see our community as an integral part of our product development team so we’re always happy to hear from you what fragrances you would like us to develop. 

Our product contains more than 570 sprays. That’s around 20 times more compared to standard gel pocket hand sanitizers.

We want to make sure that our products are always providing the safest hand sanitation experience and there is no risk of any cross contamination. When we tried out different product prototypes we realized that there can be issues with the refillable versions. That’s the reason why our products are not refillable for now - nevertheless we are working hard to circumvent this issue and soon introduce refillable versions.

Our products are for external use only and are flammable due to the high level of alcohol. Keep away from fire or flame. Do not use in or near the eyes. In case of contact, rinse eyes thoroughly with water. Keep out of reach from children. If swallowed, get medical help.

We are changing all the things that are wrong with hand sanitizers that are out there: the terrible smell, the dry hands, the sticky feel. When you use adrop products, you’ll love the smell and your hands will feel moisturized with no sticky residue - all this while staying healthy & safe. 

No. No rinsing is required.

About 3-4 sprays for adults and about 2-3 for kids.

Yes! The main purpose of the adrop hand sanitizers is to make sure your hands are clean and free of germs but it's safe to apply it to other body parts as well as long as you do not ingest it.

Hand hygiene

The WHO recommends cleaning your hands by rubbing them with an alcohol-based formulation, like adrop formula, as the preferred means for routine hygienic hand antisepsis if hands are not visibly soiled. It is faster, more effective, and better tolerated by your hands than washing with soap and water. Check this WHO report. However, hand sanitizers are not as effective when hands are visibly dirty or greasy, in that case hand washing with water & soap would be a better solution.

Sure, feel free to use it as often as needed, especially at key moments, such as before eating, after using the restroom and after touching objects that are frequently touched by others.

-Before, during, and after preparing food

-Before eating food

-Before and after caring for someone who is sick

-Before and after treating a cut or wound

-After using the toilet

-After changing diapers or cleaning up a child who has used the toilet

-After blowing your nose, coughing, or sneezing

-After touching an animal, animal feed, or animal waste

-After handling pet food or pet treats

-After touching garbage

Yes, our hand sanitizers are safe and effective for everyone. It is important for us to promote consistent hand hygiene across all ages for everyone’s benefit. Children under the age of six should be supervised.

Order, delivery & payment

Our deliveries usually take 1-3 days within Germany and up to 7 days for other destinations. You will receive a tracking link once the shipment is underway.

You can pay using PayPal, credit & debit cards, Apple Pay, Google Pay or Shopify Pay. You can select the payment method in the second step at the checkout after you have entered your contact information. If you subscribe, you can currently pay by credit card, debit card or using PayPal. Let us know if there is any missing payment option that you would like to see!

We send all our packages with DHL. Once your package has been sent, you will receive a confirmation e-mail with the tracking code. You can use this link to check where your package is in real-time.

We currently deliver to the EU, UK and Switzerland. You can find an exact list in the payment and delivery section. If you cannot find your country in the list, please contact us at info@adrop.co

Although we do our best to deliver all parcels as quickly as possible, of course, something can always go wrong. If your parcel is delayed or has not arrived, please check the tracking link or send us a message at info@adrop.co and we will find a solution.

Of course - you can return the products you want from your order within 14 calendar days from the day you receive the products and we will issue you a refund. Please note that the products, due to their safety nature, have to be unopened and unused.

If you’ve really decided that adrop is not for you we’re sad to hear that, but everyone’s tastes differ. Please get in touch as soon as possible and we will find a solution. However, please be aware that we cannot assume the costs for any returns.

We’re only human, too. Something might have been missed out when your order was being packed. Simply send us a message to info@adrop.co and we’ll take care of it!

This can happen. We can usually change the address as long as the order has not yet been shipped. Please get in touch with us at info@adrop.co as soon as possible so we can see what we can do!

Sustainability

We designed our products from the ground up to make every step of the process as sustainable as we possibly can. We work with production partners in Europe to keep distances low, use recyclable packaging and compensate for all inevitable travel and logistics. We don’t just see this as a tick in the box but are constantly looking for new ways to make our product and company even more sustainable.

Hence, we are looking to be climate neutral from day 1 and are constantly seeking for new opportunities that we can give back.

Every adrop purchase makes a positive impact.

We believe that giving back to society should be fundamental to any organization and we dedicate 10% of all our profits to #adrop4life that partners with Viva con Agua to give people in developing countries access to WASH (water, sanitation, hygiene) solutions.

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